You can access your profile details by logging in clicking on the "My Account" button in the top right-hand corner. 



You can view your account details and change a number of personal settings via My Account > Summary.

Here you can:

  • View your account details
  • Change your password
  • Change your language preference
  • View the terms and conditions




Can I change my account details?

You cannot change your account details yourself. Please contact your Account Owner within your organisation. If you encounter any problems, please contact GraydonCreditsafe support via support@graydoncreditsafe.be. 


In My Account, you can also check which services are included in your package, your usage and when your services are due for renewal. You’ll find this under the Products & Services tab.


Read more about these features in Where can I find information about my products and services?.