Creditsafe Belgium
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Credit and Risk BE
From running a Belgian or International credit report to setting up risk monitoring or arranging a debt collection, our guides are here to assist you.
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Compliance Services BE
If you have a question relating to your anti-money laundering checks or compliance solutions, you will find product guides and help here.
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Sales and Marketing BE
Have a question about our Sales and Marketing Data? Here you will find guides for accessing new data and conducting a data cleanse.
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API and integrations BE
Need some technical help on integrated data, APIs or any of our apps? Here you will find our documentation, data dictionaries and error message solutions.
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FAQ BE
Find an answer quickly to the most common questions relating to your account, data and subscribed products.
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Product Updates BE
In this section you find everything about New Features, Enhancements and Bug Fixes
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My Account BE
Recent articles
- Why do I have to provide my first name and last name again?
- What is meant by a strong password?
- How can I link my separate international user accounts under a common login?
- What happens if I have already used my email address on another user account?
- Why has GraydonCreditsafe requested details of my department and seniority?
Credit and Risk BE
Company Credit Report
International Reports
- How do I view an instant International Credit Report?
- What is the difference between an International Database Report (online) and an International Partner Report (offline)?
- How much do your International Credit Reports cost?
- What data is available in each country?
- How to arrange a Fresh Investigation for a report in an offline country.
Monitoring
- The Monitoring Menu explained.
- How to create a new Monitoring portfolio
- How to upload a list of companies to a Monitoring portfolio
- How to edit a Monitoring portfolio, including import and sync from file.
- How to share your Monitoring portfolio with another team member.
Trade Payment Data
Check & Decide
- How to login to Check & Decide
- Check And Decide User Guide
- How to get started with Check & Decide
- How to use decision trees
- How to re-run a decision?
Analytics & Scoring
ESG
Compliance Services BE
Protect
- Where can I find the Creditsafe Protect API documentation?
- Protect Platform User Guide
- How to use search in Protect
- How to download reports in Protect
- How to monitor a company on Protect
KYC Protect
- KYC Protect User Guide
- How to create a profile using GraydonCreditsafe Business Data
- How to Create Profiles and Perform AML Screening in Bulk
- Delete Profiles in Bulk
- [Webinar] KYC and AML: A unified Due Diligence process for optimal compliance
Sales and Marketing BE
API and integrations BE
Connect API
- Creditsafe Connect API Documentation
- Connect API Data Availability per Country
- Connect API Feature Availability per Country
- Connect API Data Dictionaries
- Connect Monitoring Set Up Guide
Global Gateway API
My Account Details
- My Profile Details
- How do I add a user to my GraydonCreditsafe account?
- Data Subject Request (GDPR)
- Subject Access Request (SAR)
- How important is it to read the terms and conditions before agreeing my contract?
Logging in
My Subscription
FAQ BE
CompanyCredit scorecard
Company Credit Report
Changes to login credentials
- Why is GraydonCreditsafe updating usernames to email addresses?
- Will this update have any other impact on my account and services?
- Why do I have to provide my first name and last name again?
- What is meant by a strong password?
- Do I have to change my username to an email address?